This article addresses a problem with the new Samsung Galaxy S9’s audio features, specifically the question which is Can’t hear on galaxy s9? absence of sound or audio output. Continue reading to learn what to do if you ever run into the same problem on the same device.
Instead of hardware damage, software faults are the main cause of sound troubles on mobile devices. However, there are other circumstances as well when physical or liquid harm is to blame. Audio hardware issues typically arise after the gadget has been dropped or exposed to fluids in the past. Unfortunately, service would be required in this instance to resolve the issue. On the other hand, software-related sound issues are typically brought on by a few malicious programs, flawed upgrades, or wrong phone audio settings. However, software-related sound problems may be able to be fixed by end users at home, unlike hardware-related sound difficulties. Many thanks to those who made these public workarounds available.
1. What to do if your Galaxy S9 doesn’t have audio or sound
Please feel free to use these walkthroughs to troubleshoot software issues that may have prevented your Samsung Galaxy S9 from creating audio outputs as intended or from making sounds at all.
Start with restarting your phone.
If your Samsung S9 suddenly stops producing sound for the first time, try rebooting it or doing a soft reset to fix any errant software issues. By doing this, you will fix any small issues and refresh your phone system. You can perform a soft reset on your Samsung S9 phone in one of two methods. Either follow the standard procedure or force a restart. This is how:
- the Power button while holding it down.
- To turn the device off, select it.
- To confirm, tap Power off one again.
- Press and hold the Power button one more for roughly 30 seconds, and your phone should start up.
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As an alternative, follow these steps to perform a soft reset using the hardware keys:
- The Power and Volume Down buttons should be pressed and held simultaneously for up to 45 seconds.
- As soon as the Samsung logo shows, release both buttons.
When it comes to dealing with small software faults that affected the phone’s audio functions and made it silent, both techniques function in the same way. Both techniques won’t remove any data, thus no backups are necessary.
2. The Samsung S9’s sound settings can be adjusted as a backup alternative.
Check the volume controls on your Samsung S9 and make the following adjustments if you aren’t hearing any sounds or vibrations when you get text or email messages:
- To access the Apps screen, swipe up or down from the center of the Home screen.
- Access Settings.
- Vibration and tap noise.
- Select Volume.
- Drag the slider left or right to change the volume.
- Try adjusting the volume for other choices as well, such as Ringtone, Media, Notifications, and System.
By pushing the Volume Up and Volume Down buttons on the left side of your phone, you may also change the volume. Can’t hear on galaxy s9
Along with changing the volume controls, be sure the hearing options are not muted. These options are located in the Accessibility menu. How to get there is as follows:
- To access the Apps screen, swipe up or down from the center of the Home screen.
- Select Settings.
- Click on Accessibility.
- Go to the Categories section by navigating.
- Next, select Hearing.
If necessary, tap the switch next to the “Mute all audio” option to turn the feature OFF. You must disable this option because otherwise your phone won’t make any sound.
To see if changing those settings solved the issue, test your device. You’re good if everything functions as it should or if your S9 audio function starts up again. Otherwise, proceed to the following potential fix (s).
3. Turn off Bluetooth on your Samsung S9 as a third option.
Another reason why your Samsung S9 speakers could not be producing any sound is that it may still be paired or connected to another Bluetooth accessory, such as a car Bluetooth or other Bluetooth-enabled music devices. Check your Bluetooth settings and turn Bluetooth off as follows to make sure that this is not the issue:
- To access the Apps tray, swipe up on an open area.
- Select Settings.
- Choosing Connections.
- If necessary, tap the Bluetooth switch to deactivate it.
When Bluetooth is turned on, audio from your Samsung S9 are sent to any paired or connected Bluetooth devices. Despite this, it won’t sound. You must first switch Bluetooth OFF in order to rule this out as one of the likely causes.
4. Reset settings is the fourth option.
You may restore the default settings on your phone by performing a settings reset. Any adjustments you’ve made will be lost, but downloaded apps’ personal data and settings will either be unaffected or unaffected by this. This procedure should solve the issue if your device’s incorrectly configured settings are the root of it. Here is how to accomplish it:
- To access the Apps tray from the Home screen, swipe up on a free space.
- Select Settings.
- Then select General Management.
- Press Reset.
- Choose the Reset settings option.
- To proceed, select Reset settings.
- Whenever prompted, enter your device’s PIN or password.
- To finalize reset, tap Reset settings one again.
As soon as the settings reset on your phone are complete, it will restart. Test your phone after the restart to determine whether the audio is working again.
5. The newest Android software update is the fifth solution.
Additionally, patches are included with software upgrades to address or resolve current hardware problems caused by defects in the software. Try looking for any software updates for your Samsung S9 that are available for over-the-air download and installation if you haven’t already updated it to the most recent Android version. Here is how to accomplish it:
- In order for your device to successfully finish the over the air (OTA) update, make sure it is initially connected to the Internet.
- Swiping up on an empty space on the Home screen will reveal the Apps tray.
- Select Settings.
- Select Software update.
- Choose the manual update download option.
- Hold off till your device checks for updates.
- If an update is accessible, select OK to proceed.
- To install the update on your smartphone, first press Start to start the download of the update file. Then, just follow the on-screen directions.
- You will receive a restart notice after the update installation is finished. To restart your phone and apply the new updates from the most recent update, tap OK.
To find out if the update can resolve the issue, test the audio features on your phone. If not, you might be faced with a more significant system fault that calls for more complicated fixes like system reset or restore.
Other choices
You can choose to do a master reset or restore your Samsung Galaxy S9 to factory defaults if there isn’t an update available if the issue continues after trying all previous fixes. This should resolve any sound issues brought on by more complicated system failures.
6. On the Samsung Galaxy S9 and S9+, calls cannot be heard
There are a number of reasons why you could find it challenging to hear the person on the other end of the phone. Can you hear the caller when they’re on speakerphone? should be your first test when troubleshooting. If you can, it probably suggests that there is a problem with the software or earpiece rather than cellular connectivity.
If the caller cannot be heard on speakerphone or over the earpiece, there is probably a problem with the cell phone service. However, this could also indicate that your call is being routed to a Bluetooth device; try disabling Bluetooth and check to see if the audio starts playing again.
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Concerning Cell Phone Service Call Issues
There are a few procedures that can be taken to resolve the majority of cellular connectivity problems.
- Your phone can reconnect to the mobile towers by doing a power cycle, which involves turning it off and back on.
- Open the SIM slot on the top-left of your Galaxy S9 or S9+ and remove the SIM card before replacing it. You can do this by using an earring or SIM popping tool. The SIM/SD card tray should only be inserted once because it is plastic and therefore brittle. Don’t try to force it.
- Resetting your network settings won’t reset your phone, but you might need to sign back into your wifi once you do it. To do this, go to “Settings” on your smartphone, type “Reset Network Settings” in the search field, or touch “Connections,” “More Connection Settings,” and then “Reset Network Settings.”
- Contact your carrier – If none of the options mentioned above work, you should get in touch with your carrier. Most providers can remotely reset your network or offer information about any outages or voice problems in your area.
Conclusion on Activities can add up on galaxy s9
You can ask us a question through the Samsung Members app if you see odd activity on Samsung smartphones, tablets, or wearables.
This enables us to examine the situation more closely. The information is kept anonymously and only as long as the investigation is ongoing.
Alternately, you can simply bring your smartphone to a nearby Samsung service center and have a certified expert diagnose it. There could be some broken audio parts that need to be fixed or replaced.
FAQS about other problems with the audio of the Samsung S9
Why is it that I can only hear my calls on speaker?
Switch off your phone and then rebooting your devices is the first and most important step in troubleshooting them. Numerous issues, like the “can’t hear phone calls unless on speaker” issue, can be fixed by restarting your phone.
Why can’t my Samsung phone pick up incoming calls?
To maximize the Call volume settings, tap and drag the Call volume bar to the very end. Please move on to the following step if you are still unable to hear anything during phone calls. Restart your device, then check it out once more. Please move on to the following step if the problem continues.
Why is the sound from Samsung muffled?
If the sound from your phone is muffled or muted, the speaker may be obstructed or wet. Use a dry toothbrush to gently brush any blockages from the speaker. After that, check your phone to see if the sound quality has improved.
